Sarina — Conversational Surveys
Sarina is the AI survey tool that replaces static forms with natural two-way dialogue — capturing richer fan feedback, event feedback, and customer feedback with 10× higher response rates than traditional surveys.
Why Sarina works
Traditional surveys present the same fixed questions to everyone and get back shallow, autopilot answers — or no answer at all. Sarina conducts a genuine conversation, adapting in real time to what each person says. The result is qualitatively richer data and dramatically higher completion rates.
Sarina is purpose-built for in-venue and post-event feedback collection. Fans scan a QR code at a sports event and within 2 minutes have shared more insight than most post-event email surveys ever capture. No app download. No friction. Just conversation.
Sarina adapts to each respondent's answers, asking intelligent follow-ups instead of presenting the same static form to everyone. Every conversation is unique.
Deploy in seconds with a QR code, link, or embed. Fans and customers respond from any device — no app download, no login, no friction.
Capture event feedback and fan sentiment while the experience is still fresh — at the venue, immediately after a service interaction, or in real time.
Purpose-built for political research. Sarina conducts nuanced voter opinion surveys that reveal the why behind people's views, not just who they support.
Because Sarina probes and follows up, the responses she collects are more specific and contextual — perfect input for AI text analytics with Ana.
Every Sarina conversation flows directly into Ana for instant thematic analysis and AI-powered customer feedback analysis — no manual export needed.
Use cases
Capture in-venue fan sentiment at sports events, concerts, and live experiences. Sarina achieves 15–20% response rates — without staff prompting.
Replace comment cards and post-stay email surveys with real conversations that surface what guests actually experienced — and why they feel that way.
Conduct nuanced voter opinion surveys that go beyond approval ratings to reveal the underlying concerns, values, and priorities driving political sentiment.
Go beyond a single NPS score. Sarina collects the open-ended customer feedback that explains your score and tells you exactly what to fix.
Engage students and alumni in meaningful dialogue about their experience — course quality, campus life, career outcomes — with far higher response rates than email surveys.
Collect richer patient feedback through empathetic conversational AI — capturing nuanced sentiment that HCAHPS scores alone cannot reveal.
How it works
Generate a QR code or shareable link in seconds. Place it on screens, receipts, programmes, or table tents — wherever your audience is.
Sarina engages each respondent in a natural AI dialogue — open-ended questions, intelligent follow-ups, and adaptive probing based on what they say.
Responses accumulate in real time. Sarina handles thousands of simultaneous conversations without any manual effort on your part.
Pass all responses directly to Ana for AI text analytics — themes, drivers, trends, and segment differences surfaced in seconds.
"The Harlem Globetrotters saw 10× the survey responses with Sarina compared to their previous post-event email surveys — with 15–20% of attendees responding in-venue, unprompted."— Datanautix case study: Harlem Globetrotters fan feedback program
Book a 30-minute call and we'll show you Sarina live with your own use case.
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