Customer Insight Analytics

We specialize in customer analytics for call centers, mining calls for potential process and agent improvements. Our approach yields a 15% increase in customer satisfaction and a 22% decrease in call length. Check out how we do it.

Data Analysis Software

Our software suite includes tools to analyze customer service calls and survey feedback, summarize data, and much more. We offer both hosted and installed versions with enterprise pricing. We also offer custom development to build the perfect software for your data.

Consulting Services

You have data. We have answers. Our team includes both management and technical consultants to help you develop full data analysis pipelines. With experience in fields from GIS to technology transfer, we'd love to tackle your data problems.

Our Tools + Your Data = Actionable Insights